Accessibility

French Lick Resort is dedicated to making our property accessible for everyone to enjoy. For our guests with ADA accessibility needs, our venues are equipped with features to ensure accessibility, safety and comfort.

West Baden Springs Hotel

  • Accessible self-parking (including van accessibility)
  • Accessible porte cochere for unloading and loading
  • Accessible main entrance
  • Complimentary valet parking
  • Luggage service
  • Accessible public restrooms 
  • Accessible check-in at the hotel concierge
  • Accessible guest rooms (varied types)
  • Accessible seating at all resort venues
  • Accessible spa services
  • Accessible indoor/outdoor pools and indoor hot tub equipped with mechanical pool lifts 
  • Accessible fitness center 
  • Room service 
  • Elevators for guest access to all areas
  • Accessible transportation (complimentary shuttles and trolleys to all resort venues)
  • Curb cuts and ramps to formal gardens 
  • Service animals welcome
  • Reservations assistance with resort accessibility features

Accessible Guest Room Features:

  • Transfer showers and tubs
  • Accessible restroom counters and lavatories
  • Lowered peepholes on guest room doors
  • Accessible closet space 
  • Closed captioned television features
  • Accessibility kits for hearing impaired
  • Braille room numbering 

French Lick Springs Hotel

  • Accessible self-parking (including van accessibility)
  • Accessible parking garage with 2nd floor access 
  • Complimentary valet parking
  • Luggage service
  • Accessible public restrooms 
  • Accessible porte cochere for unloading and loading at the main entrance
  • Accessible main and side entrances
  • Accessible check-in at the hotel concierge
  • Accessible guest rooms (varied types)
  • Accessible seating at all resort venues
  • Accessible spa services
  • Accessible indoor/outdoor pools and outdoor hot tub equipped with mechanical pool lifts 
  • Accessible fitness center 
  • Room service  
  • Elevators for guest access to all areas
  • Accessible transportation (complimentary shuttles and trolleys to all resort venues)
  • Curb cuts and ramps to the formal gardens
  • Service animals welcome
  • Reservations and front office assistance with resort accessibility features

Accessible Guest Room Features:

  • Transfer showers and tubs
  • Accessible restroom counters and lavatories
  • Lowered peepholes on guest room doors
  • Accessible closet space 
  • Closed captioned television features
  • Accessibility kits for hearing impaired 
  • Braille room numbering

Event Center

  • Accessible parking garage with access to second floor 
  • Accessible main and side entrances
  • Elevator
  • Accessible meeting and venue space for the entire Event Center
  • Accessible public restroom facilities on both floors
  • Entrance/exit ramp to French Lick Springs Hotel 
  • Accessible transportation (shuttles and trolleys to all resort venues)
  • Service animals welcome 
  • Accessibility assistance for public events available with advance request/scheduling

French Lick Casino

  • Accessible parking garage with 2nd floor access 
  • Complimentary valet parking (currently suspended)
  • Accessible main entrance
  • Accessible public restrooms 
  • Non-smoking gaming area 
  • Accessible to French Lick Springs Hotel and Event Center
  • Service animals welcome 
  • Ramp to high limits area
  • Accessible gaming areas (wheelchair and electric mobility devices)

Valley Tower Rooms

  • Accessible parking garage
  • Complimentary valet parking (currently suspended)
  • Luggage service
  • Accessible public restrooms
  • Accessible porte cochere for unloading and loading at the Casino/Valley Tower entrance
  • Accessible check-in at the front desk
  • Accessible guest rooms (varied types)
  • Accessible seating at all resort venues
  • Room service 
  • Elevators for guest access to all areas
  • Accessible transportation (complimentary shuttles and trolleys to all resort venues)
  • Service animals welcome
  • Reservations and front office assistance with resort accessibility features

Accessible Guest Room Features:

  • Roll in shower with ADA wand and fixed shower head
  • Accessible restroom counters and lavatories
  • Vanity with 2 GFI outlets, large mirror, bright light fixture
  • Lowered peepholes on guest room doors
  • Accessible armoire
  • Closed captioned television features
  • Accessibility kits for hearing impaired
  • Braille room numbering

Other Resort Areas

  • Accessible parking and entrances at The Donald Ross Course and Hagen's Club House Restaurant (shuttle service also available)
  • Paved golf course cart paths that are mobility device friendly
  • Accessible access at golf shops
  • Curb cuts to access all outdoor walkways

Website Accessibility

At French Lick Resort, it's important to us that our website is accessible and easy to use for all persons with disabilities. When creating our website, our development team used software tools to identify web accessibility standards as outlined by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).

While the industry is not operating from approved, regulated legislation, French Lick Resort is committed to our good faith effort to follow the guidelines available. If you have questions, concerns or have discovered an accessibility issue on our site, please contact us. Be sure to include specifics and any page where an issue has occurred. We will make every reasonable effort to make the page accessible for you.